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Q & A

Here is where you can find answers to questions that are frequently asked by members of Nuway Counselling.

Resources and Q&A

How to reset my Hushmail password?

Please follow the steps below when you forgot your password for Hushmail:

Click into an email sent from a Hushmail account...

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What is a Registered Clinical Counsellor?

RCC is a professional who has completed masters-level counselling education and has received classification as a Registered Clinical Counsellor from...

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Can you do direct billing for my insurance plan?

Our clinic can do direct billing for three insurance companies, which are the Insurance Corporation of British Columbia (ICBC), First Nations...

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Questions

What are the fee schedule and cancellation policy?

Individual Counselling is $150/session. Couple Counselling is $175/session. Family Counselling is $199/session...

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How can I book the first session?

There are three ways to book your first session or a free consultation:

1. Contact our receptionists at 604-638-3113 from 10-6 PM on...

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How do I pay for my invoices?

We accept:

E-transfer
Mastercard,
Visa
AMEX
Debit
Cash
Cheque

What is the Mindfulness-Based Cognitive Therapy (MBCT)?

Mindfulness-based Cognitive Therapy (MBCT) is an evidence-based therapy that combines...

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What is EMDR?

Eye Movement Desensitization and Reprocessing (EMDR) is an evidence-based therapy that consists of experimental activities which can effectively help people who have experienced trauma...

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What is Cognitive Behavioural Therapy (CBT)?

Cognitive Behavioural Therapy (CBT) is a type of talk therapy that helps people see a clear view of stressful life situations and learn...

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Your question is not on the list?

Resources

Nuway Counselling provides extra resources for members to help them to understand their emotion states and apply for funding for counselling.

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Orange Plan / Senior Link Policy

Here are the terms and conditions for our Orange Plan / Senior Link.

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Confidentiality Policy

Nuway Counselling values the privacy and confidentiality of our clients. All contents shared during the therapy sessions are considered to be confidential.

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What is Dialect Behavioural Therapy (DBT)?

Dialect Behavioural Therapy (DBT) is a type of cognitive behavioural therapy that provides comprehensive treatment for...

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What is the Gottman Method?

The Gottman Method is a couple-based therapy developed by Dr. John Gottman and Dr. Julie Schwartz Gottman. This therapy aims

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What is Registered Social Workers (RSW)?

A registered social worker is a professional who has earned a master's degree in social work and has extensive knowledge about...

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Call 604-448-2416 or send us your question

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